1. Introduction
iQhawe Studios ("we", "our", or "us"), a digital agency registered and operating in South Africa, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you fill in our contact form, request a quote, or communicate with us directly. This may include: • Full name • Email address • Phone number / WhatsApp number • Business name and website URL • Project details and budget range • Any other information you choose to share We may also automatically collect certain technical data such as your IP address, browser type, operating system, and pages visited, via standard web analytics tools.
3. How We Use Your Information
We use the information we collect to: • Respond to your enquiries and provide requested services • Send you project proposals, invoices, and service-related communications • Improve our website and service offerings • Comply with applicable South African laws and regulations, including the Protection of Personal Information Act 4 of 2013 (POPIA) We will never sell, rent, or trade your personal information to third parties for marketing purposes.
4. Legal Basis for Processing (POPIA)
We process your personal information on the following lawful grounds under POPIA: • Your consent (e.g., when you submit our contact form) • Performance of a contract (e.g., to deliver services you have engaged us for) • Compliance with a legal obligation • Our legitimate business interests, where these do not override your rights
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by South African law. Once your information is no longer needed, we will securely delete or anonymise it.
6. Sharing of Information
We do not share your personal information with third parties except in the following circumstances: • With trusted service providers who assist us in operating our website or conducting our business (e.g., hosting providers, email platforms), subject to confidentiality obligations • When required by law, court order, or governmental authority • To protect the rights, property, or safety of iQhawe Studios, our clients, or others
7. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You may configure your browser to refuse cookies; however, some features of our site may not function correctly as a result.
8. Your Rights
Under POPIA, you have the right to: • Access the personal information we hold about you • Request correction of inaccurate or incomplete information • Request deletion of your personal information (subject to legal obligations) • Object to the processing of your personal information • Lodge a complaint with the Information Regulator of South Africa To exercise any of these rights, please contact us at [Insert Email].
9. Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: Company: iQhawe Studios Email: info.iqhawestudios@gmail.com Location: South Africa
© 2026 iQhawe Studios. All rights reserved.
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